1. Every day you will receive some auto generated emails and out of all of those, you need to save the file from the email address cronjobs@DTCC270.durhamtech.edu with the subject lines that start with “gmailbatch_” so that you can upload this file to Gmail later.

  2. Log in to your Gmail (aka Connect Mail) account.

  3. Note: You must be a Super Administrator to be able to add users in Gmail.

  4. Click on the “gear” button located in the far upper right of your window.

  5. Click on the “Manage this domain” option.

  6. Click on the “Users” button toward the upper left of the window.

  7. Hover your mouse around the teal circle with a white plus sign toward the bottom right of the window.

  8. A new blue circle with an icon of people in white should appear with the screen tip “Add multiple users.”

  9. Click on the “Add multiple users” button.

  10. At the “Add multiple users” pop-up window, before going any further, UNCHECK the “Require user to change password at next sign-in” check box (if the check mark is not removed, this causes users to have to perform an extra process of resetting their password in WebAdvisor to sync all accounts twice).

  11. Then click on the “Attach file” button.

  12. This is where you will locate the file you saved from step #1 and select it for uploading purposes.

  13. Click on the “Upload” button.

  14. You will receive a message at the top of your screen indicating that a particular number of users were added and you will receive an email shortly once they have all been processed.

  15. If you are the back-up Email Administrator, please forward that email to the current Email Administrator and the Executive Director of ITS indicating that that batch has been processed.

Note: This process resets passwords for all users in the batch that have existing accounts in Gmail as well.